GHC10: PhD Forum 3 UI/Education: another perspective

I love the PhD forums, as you get 2-3 short presentations on fascinating new work

In this session, Laurian C Vega started with her presentation on Usable Security in Practice: Collaborative Management of Electronic & Physical Personal Information. Ms. Vega is taking a unique stance of data security: that it's not the user that is the weakest link, but the systems that make it difficult for the user to act in a secure manner. For example, one government agency she spoke to had an application that required 60 different passwords to use it fully. Now, there's no way someone is going to remember that many passwords, so users will work around this by writing things down or reusing passwords. Systems need to be made with security and usability in mind.

She went to physicians' offices and childcare facilities in rural Virginia to see how they managed their data records. She found many still used paper, but in some ways it was more secure than digital records. Obviously, nothing was online, so that threat was eliminated, and the physical records were very strictly controlled, typically by the physician themselves or by the director of the childcare facility. The downside of such a system, though, is that archives and "backups" (ie photocopies) often end up stored in someone's basement, where access is not controlled.  So, there is something to be learned from the old way - both practices to initiate and to avoid!

Katherine Panciera presented In the Beginning: The Early Lives of Users in Online Communities. She had read a paper, Becoming Wikipedian, which talked about the evolution of a Wikipedia editor, showing that the more edits people performed, the more involved they got in the community. She wanted to see what she could learn about the users of online communities and how their behaviour would change over time. Much of her research so far has been on users of an interesting bike website, Cyclopath.  So far, she's found that power users actually show themselves within their first few days of using the site. It'll be interesting to see what further research shows.

Our last speaker was Lijun Ni presented Building Professional Identity as Computer Science Teachers. Apparently there is a lack of teachers in this country  that can teach computer science to high school students. For example, the entire state of Georgia has only 72 CS teachers! I wouldn't have even known about this problem, as it seems all the high schools (and even some of the middle schools) in the San Francisco Bay area all have CS teachers. Heck, even my high school in Indiana (R Nelson Snider) had a math/CS teacher back in 1990.

Ni's research shows that a major contribution to this is teacher retention - 46% of teachers leave the profession after only 5 years! This is so surprising to me, as it seems they are only working about as long as it took them to get their initial qualification to teach! The other major issue is that teachers who do stay are very resistant to change in their curriculum. Makes me wonder if anyone is still teaching Basic in high schools?

Ni's furthering her research to try to resolve those problems, and it seems she has a lot of work ahead of her.

Getting Ready for Grace Hopper 2010!

I am unbelievably excited about the Grace Hopper Celebration of Women in Computing event happening next week in Atlanta, GA! My bag is packed... well, over packed... need to fix that. I've got my laptop upgraded and set up to access my new mail server and my new business cards with my new phone number arrived this week! I put new batteries in my Dymo label maker and have two extra sets of tape for it - you'll be able to find it at the community table so you can add extra information to your badge (like your twitter feed, etc). I looked at the conference schedule and have already made myself a personal schedule with all the rooms for all the sessions I want to attend.  I need to make sure I don't forget my chargers and extra laptop battery.  Packed tea and my travel kettle and I pre-ordered a travel mug from the conference, so no need to bring my own. Oh, and my rain jacket, as thunderstorms are in the forecast!

I am really looking forward to attending the PhD forums on Wednesday, before the big conference kick off happens, and I'm thrilled that usability forums include issues like how usability impacts security of the entire system. I'll be sure to post my notes right away (unlike PBWC, GHC has prolific wireless access, so live blogging is easy).

I've already started connecting with other attendees, thanks to the twitter lists that @ghc is maintaining.

What are you looking forward to? Anything other unusual items to pack?

Beers (and Bears) of Yosemite

I had the great fortune of making it up to Yosemite 3 times this summer.  Yosemite is the most beautiful place I've ever been, and you can't beat a campground within walking distance to a bar!

Yosemite bars serve Mammoth Brewing Company brews on tap, and you can also purchase them in every grocery store we checked (okay, that was just the one in Curry Village...).  I haven't seen Mammoth beers out here in the bay area, so was excited to try them the first weekend we were out.  I ordered myself a Double Nut Brown and my husband an Epic IPA.   The brown was a nice typical brown (which just might be my new favorite style of beer), rich, nutty, slightly sweet without being syrupy, with an incredibly smooth finish.  The Epic was much too bitter for me, typical of American brewers pushing for stronger & stronger flavored IPAs (as opposed to, in my opinion, nice flavors).  Much like its flavor, the beer itself was very strong. Of course, American bars so rarely list the ABV, so we didn't know 'til my poor husband woke up the next morning with a terrible hangover.

When we asked the barmaid on our next visit about the ABV, she believed the brown was close to 5 or 5.5% and the IPA, being EPIC, was closer to 8 or 9%.  Yikes, a warning would've been nice!

On another stay, we also tried the Mammoth Brewing Company Amber - lots of flavor in this one, a bit of honey,  caramel, hops and lots more carbonation (not necessarily a good thing when you are at altitude).

I didn't get to see any bears in their natural habitat this year, but did have the misfortune of camping at a site with a loose bear locker.  This black bear had obviously learned that if he banged on this locker, he could often get the food out. We had it padlocked, so that method didn't work, but didn't stop him from knocking on the locker. Fortunately, our neighbors chased him out of the site (we were in our tent).  The next night he came back, and this time I got to help with the chasing!  On the last day of that trip, the rangers treed that bear and we had a quiet night of sleep. This is when I'm glad we don't camp in grizzly country! *whew*

Progress!

So, on Tuesday morning, I went in for my reevaluation of my partial tear in my quadricep tendon - and the PA from Orthopedics said I could take the torture device, I mean, knee immobilizer off! No more crutches! Now I have a cane! I need some more decorations on it, though, it's pretty boring with just a couple of dinosaur and OpenSolaris stickers.

The best part is? I can wear jeans again! It was getting pretty cold to be wearing skirts (I couldn't wear tights or leggings, either, because the knee immobilizer had to be directly against the skin).

Actually, the truly best part is I can now sit in a chair like a normal person. The pain in my back and healthy leg are starting to recede now that awkward angle sitting (either sitting on the edge of the chair so my foot could rest on the ground or with my leg up on the CPU and the leg brace digging painfully into the back of my leg) and bizarre pirate walk are done with.

I started rehab on Tuesday and am learning how to walk again. I never thought I'd be one of those people that didn't move the opposite arm to the leg that's going forward (I've heard a dozen dance choreographers yell at people for this), but here I am consciously telling myself to move my left arm as my right leg goes forward. I guess walking with crutches for a month creates some weird coping mechanisms!

Thank you all for your good thoughts - I can bend my knee to 90 degrees - hopefully more as the rehab continues!

PBWC: Lunch Session with Safra Catz

One of the coolest things about this year's Professional Business Women of California conference was getting to hear Safra Catz, co-president of Oracle, give the luncheon keynote. As a recent Oracle employee, it was great to hear one of our fearless leaders speak so candidly to business women.

Catz didn't shy away from making comments about the Sun acquisition from the get go, when she introduced Oracle as a "30 year old software, well, now hardware, company". She went on to note, when it came to acquisitions, "I feel like Larry Ellison's personal shopper and I'm exhausted" and that she was very happy that Oracle was able to get Sun before anyone else did.

Catz shared her top ten list of things she wished someone had told her about earlier in her career:

1. You can never be #1 by chasing #1. What is #2? The first loser. Aim to be best and be willing to work outside of the box to achieve it.
2. Scale matters - the more customers you have the more you can spread your cost, but scale is different than size.
3. Focus on what your real business is. Bigger is not better and you shouldn't expand and acquire things just for the sake of "growth" - target only areas that make sense for your business.
4. If it doesn't make sense... it doesn't make sense! She prefers an acronym free zone and people that speak plainly and question things that don't make sense.
5. Don't stand still. Making a few mistakes is better than making no decisions at all.
6. Don't stand still, but don't chase fashion. Stick to your core.
7. If you don't ask, you don't get. The only way to be certain that the answer will be "no" is to not ask at all.
8. Just because everything can be put online doesn't mean it should be.
9. Integrity is a perishable asset. You can recover from being stupid, but not from lying.
10. The difference between having long term success or not is knowing you didn't do it alone.
    

Hearing Catz speak gave me a great insight into my new corporate home, and I'll try to keep her lessons in mind. Is there anything you'd add to this list? Things you wish people had told you sooner? (or, things people had told you but you really wished you'd listened to them?)

Something I continue to remind myself: try not to hold a person's past mistakes against them, and certainly don't hold your bad mood against them, either! What else?

Faultline Brewery

Had a work lunch at Faultline in Sunnyvale yesterday, which meant I didn't really have an opportunity to try all of their beers... but I did get to enjoy the cask conditioned Pale Ale. Unlike many Pales lurking in the marketplace right now, this brew had lively hops without overwhelming bitterness. It came in at a nice 5% ABV and the pint glass was even nearly full. It paired well with the daily special of blackened cod served over penne pasta with alfredo sauce, peas and bits of real bacon. The beer balanced out the spice of the dish and made for a very tasty lunch. Service was superb, especially for such a large group.

I did get to try the Belgian Abby style beer as well that a friend was drinking. Lots of citrus and a fine finish. I definitely want to go back so I can have a full pint of that.

This delightful Pale Ale brings up a great point: if you're a local brewer, you really need to invest in a beer engine (or two) to serve up cask conditioned beers. The natural carbonation and cellar temperature cannot be beat for enjoying a pint.

Adapting...

These last few weeks have been a big lesson in adapting for me. Vertigo, knee immobilizer, and an office move.

Life as an Oracle employee is finally sinking in - things are different. Some things are better, some are ... well, different. Packing up my old office in Menlo Park was quite a walk down memory lane - I found old CDROMs full of SunScreen source code, old Solaris install media, cards from friends, pictures of family, and stacks of old design notes.

I've moved around a lot in my years as a Sun employee, but my very first office was a double window office in Menlo Park (MPK17) overlooking the foothills - probably my favorite office to date. From there I went into Palo Alto (PAL1), Mountain View (MTV21), back to Menlo Park (MPK18) then back to my favorite building, MPK17. I moved back into Menlo Park 17 right after September 11th. Everything seemed so surreal, joining the OS group and working on a product with a seemingly endlessly large team. I couldn't believe how strict the integration standards were (and now, as a CRT advocate I enforce these and as chair I document them), nor how large the scope of our overall project was.

I sat across from a woman, Renee. And over the next 9 years, even as our offices moved, we were still across the hall from each other.

Now I'm in Santa Clara. I still have one box left to unpack. Renee is on the other side of the building, not too far, but not shouting distance either (of course, the rest of the people around me are probably grateful for this). The commute is nicer, though I'm further from my friends in San Francisco. I think I'll like it here.

About two weeks ago, I sat up from a massage and suddenly found the room spinning. No matter how long I sat, it wouldn't stop. Hours later I found myself visiting a doctor at Kaiser who diagnosed me with Benign Paroxysmal Positional Vertigo (BPPV) which is a vague diagnosis which basically means: "Something in your inner ear relocated. You're dizzy and you're just going to have to learn your new spatial environment". He performed the Epley Maneuver and gave me some exercises to do. So, I've been adapting to my new inner ear. It's taken awhile, but the dizzy spells are very infrequent and typically only happen when I turn my head upside down (like when drying my hair!). So, yoga is right out... oh, it was anyways....that knee immobilizer....

Apparently during my 105-mile bike ride for the American Lung Association, I partially tore the tendon that attaches my knee to my quadriceps. This knee has always had a tight quad, so swelling in my knee wasn't unusual. After a few weeks, though, of having it swell up every time I tried yoga or short bike rides, I made my way to Kaiser. Initial x-rays showed a perfectly healthy knee, but the MRI (which I had to wait more than 2 weeks for) showed the tear. Now I'm in a knee immobilizer. The device goes from just above the ankle to most of the way up the thigh. It needs to be worn directly on the skin, 24 hours a day. This means no jeans! I can wear short-shorts or skirts. Thank goodness I have a lot of skirts! I can walk with crutches (which results in sore ribs/hands/shoulders), or kinda like a pirate (which results in sore back). I alternate. I'm adapting.

I have a long recovery ahead of me. I can already see the muscle in the effected leg melting away. I don't know when I'll be able to ride my bike again. I'm so afraid I won't be able to. I am already tired of driving everywhere. I don't even want to think about skiing - I can't miss out on ski season, too!

As much as I want to feel sorry for myself and have a great big pity party, I realize that I am very fortunate to have medical care and an incredibly supportive husband who has been doing most of the driving and taking care of the house. I can put Renee on speed dial. I can adapt.